Dr. Chon-Huat Goh

Associate Professor

Office: BSB 436

Phone: (856) 225-6650

Ph.D., University of Texas at Austin

Dr. Goh’s research articles have appeared in such journals as Management Science, Decision Sciences, Journal of Operations Management, Production and Operations Management, Operations Research Letters, and European Journal of Operational Research. He previously taught at Southern Methodist University and the University of Kentucky, where he received the university-wide Chancellor’s Award for Outstanding Teaching. He is on the editorial board of the journal Management.

Research Interests: Operations Management; Service Operations

Courses Taught: Operations Management; Management Science; Service Operations; Lean Management

Representative Publications:

  • “Two-Stage Perishable Inventory Models,” with Betsy S. Greenberg and Hirofumi Matsuo, in Management Science, 39, 5, 1993, 633-649.
  • “Perishable Inventory Systems with Batch Demands and Arrivals,” with Betsy S. Greenberg and Hirofumi Matsuo, in Operations Research Letters13, 1, 1993, 1-8.
  • “A Two-Stage Procedure for Designing a Group Technology System,” with Chun-Hung Cheng and Anita Lee, in International Journal of Operations and Production Management, 15, 6, 1995, 41-50.
  • “A Revised Weighted Sum Decision Model for Robot Selection,” with Chun-Hung Cheng and Yung-Chin Alex Tung, in Computers and Industrial Engineering, 30, 2, 1996, 193-199.
  • “Solving the Generalized Machine Assignment Problem in Group Technology,” with Chun-Hung Cheng and Anita Lee, in Journal of the Operational Research Society, 47, 6, 1996, 794-802.
  • “An Empirical Assessment of Influences on POM Research,” with CW Holsapple, LE Johnson, and JR Tanner, in OMEGA24, 3, 1996, 337-345.
  • “Evaluating and Classifying POM Journals,” with Clyde W. Holsapple, Linda Ellis Johnson, and John R. Tanner in Journal of Operations Management15, 1997, 123-138.
  • “Analytic Hierarchy Process for Robot Selection,” in Journal of Manufacturing Systems16, 5, 1997, 381-386.
  • “Service Typologies: State of the Art Survey,” with David P. Cook and Chen-Hua Chung in Production and Operations Management, 8, 3, Fall 1999, 318-338.
  • “An Analysis of the Production Line versus the Case Manager Approach to Information Intensive Services,” with Uday M. Apte and Cynthia M. Beath in Decision Sciences30, 4, 1999, 1105-1129.
  • “Designing Group Technology Manufacturing Systems Using a Branch and Bound Approach,” with Chun-Hung Cheng and Anita Lee-Post in Computers and Industrial Engineering, 40, 2001, 117-131.
  • “Applying Lean Manufacturing Principles to Information Intensive Services,” with Uday Apte in International Journal of Service Technology and Management5, 5/6, 2004, 488-506.
  • “Using Multiple Experts to Evaluate the Authenticity of Chinese Antiques’, International Journal of the Computer, the Internet and Management, 22, 1, 2014, pp.48-52.
  • “E-Learning via the Internet: Theory and Practice,” with Snehamay Banerjee. Special Issue of International Journal of the Computer, the Internet and Management o “Interdisplinary Research and Development for Sustainability,” 7.1-7.6, vol. 23, SP1, 2016.

Media Guide

Dr. Chon Goh, associate professor of management at the Rutgers School of Business—Camden; author of research articles in such journals as Management Science and Journal of Operations Management. He can discuss:

Corporate Management, Governance and Finance:

• Strategic operations management

• Service organizations and operations

• Lean principles

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BLDP Shadowing Days Application

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BLDP Application

The Fall 2020 Application is now open! 

Priority will be given to applications received by Monday, May 25, 2020. Applications are accepted until all seats are filled.

The seminar application process is our gateway for entry into the program. Upon acceptance into BLDP, students will be emailed their acceptance letter plus a special permission number allowing registration for the BLDP seminar.


Seminar applications are solicited each semester and require

  1. completed application form (submitted online and found elsewhere on this website),
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  3. two letters of recommendation (one academic; one other).

Rutgers-Camden students are invited to apply to apply for enrollment in the BLDP seminar. All applicants are expected to meet both of the following selection criteria:  Have sophomore standing or above and have an overall GPA of 3.0 or above. First-semester transfer students will be evaluated based on their GPA earned at Rutgers. Students who fail to meet these admission criteria may still be allowed to apply for (and possibly enroll in) the BLDP seminar, but they will be evaluated on a case-by-case basis.

The director balances evaluations to make final decisions on people accepted for the seminar (up to a maximum of 15-20 each semester).

Students who are admitted to the BDLP are rquired to adopt the BLDP Code of Conduct. A signed contract is required from each student.

Students may count activities toward “leadership units” that were initiated prior to taking a seminar, as long as those activities occur primarily during their enrollment in their academic program.

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